Jones was already one of the most prominent Latinas in the high-tech sector when she became CEO about four months ago, taking over for Slack cofounder Stewart Butterfield. These AI programs will also help Jones and her colleagues integrate the consumer-facing Slack app with the business-focused tools offered by Slack’s parent company, Salesforce. These are designed to make colleagues’ communications more efficient, including by providing conversation summaries and writing assistance, and to make it easier for salespeople to respond to clients and prospects, by providing alerts of sales leads and instant research. Toward that end, on May 4, Jones announced a suite of Slack programs that use artificial intelligence under the brand name Slack GPT. She is all-in on making office workers’ days more productive. One way to break the cycle of drudgery, at least from her point of view, is by effective use of messaging software, particularly when enhanced by artificial intelligence.Īs the newly christened chief executive of Slack, the messaging app, you would expect Jones to say that.
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